Frequently Asked Questions

PET COLLARS

Q. What Materials are the pet collars made from?

A. They are made of chew resistant vegan leather.

Q. Are your collars suitable for daily wear?

A. Yes, our collars are designed for wear.

Q. How long does processing take?

A. Most orders are processed within 3 business days.

Q. Do you accept returns or exchanges?

A. Because our collars are custom-made, all sales are final unless there is a defect or error with a order.

Q. Are collars suitable for all dogs?

A. Our collars are designed for daily wear. As with any collar, we recommend regular inspection and proper fit. Always supervise pets during use.

Q. Are these collars intended to replace tactical or training collars?

No. Our collars are designed as statement pieces and intended to be worn alongside a tactical or training collar for strong or working animals.

AROMATHERAPY

Q. Is the essential oil pure?

A. Yes. Our Essential oil is certified pure and sourced in theU.S.

Q. How can essential oil be used?

A. It can be used in a cold air diffuser, car vent clips or diluted with a carrier oil for skin applications.

SHIPPING

Q. How long does shipping take after processing?

A. Orders are shipped via USPS, UPS or Fedex. Delivery times vary by location or carries, but orders usually arrive within 4 business days.